Your stay with us

Your doctor arranges your admission to Peninsula Private Hospital.  If booked for elective surgery, you will be given an admission form to be completed and returned to the hospital as soon as possible (at least 48 hours prior to your admission).

The staff from our pre-admission clinic will contact you prior to your day of admission (either by phone or they may request that you make a brief visit to the hospital at a mutually convenient time).  They will discuss your care before and after surgery, and will inform you regarding time of admission and items you need to bring with you.  They will be able to answer any questions or address any concerns that you may have about your stay with us.  On arrival, please visit our main reception staff.

We constantly measure our patients’ satisfaction in regard to the care and services they receive, and we seek ways to improve how we meet their expectations.  As a patient or former patient, you may be asked to respond to a questionnaire designed to gauge your level of satisfaction with our hospital facilities or services.  If requested, we hope you will take a few minutes to complete the survey, as your comments are important to us.  Customer satisfaction is one of our top priorities.