General Information
Bedside telephones are available for personal use. Local calls are free but charges apply for STD and mobile calls. You'll receive an itemised account for these calls and we ask that this is paid prior to your discharge.
Every patient has access to a remote control colour television. We take all possible precautions to look after personal items, but we do not accept responsibility for the loss of valuables. It is advisable to leave valuable jewellery at home. We request that you don't bring large amounts of cash. If you have dentures, ask your nurse to arrange for their safe storage in a special container. It's also best to remove nail polish prior to arriving for surgery.
Complimentary wine or low alcohol beer is available on request with your evening meal. Of course, this is dependent on your doctor's approval.
Newcastle Private is a totally smoke-free environment.
Lounge areas are provided for patients, their families and friends. Tea and coffee is available free of charge.
Visiting hours are 10.00am - 2.00pm and 4.00pm - 8.00pm Kingston building and 4.00pm - 8.00pm Croudace building.
Rest is essential to your recovery. For this reason we have a set rest period from 1.00pm – 3.00pm every day. In the best interests of all patients we ask that you request relatives and friends not to visit or telephone during these hours.
Meals are served at the following times:
We have a Dietitian available to discuss individual nutritional requirements and to assist with preparation of special menus if needed.
We endeavour to provide all patients with a private room when requested. However, there may be occasions when this is not possible. If this happens, we will transfer you to a private room as soon as one becomes available.
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