Accreditation

The Hills Private Hospital continued its accredited by the Australian Council on Healthcare Standards (www.achs.org.au) following our most recent accreditation survey on 26-27th May 2004.  The Hills Private Hospital strives for continuous improvement in the quality of its services.  We have developed and are continually reviewing our quality action plan to achieve this.  Some of the key projects include:

Continuum of Care

Cardiac services is a significant area of the hospital, the patient outcomes are being evaluated through: 

• Patient feedback at both the cardiac catheter laboratory and coronary care unit level.
• Post interventional procedure haematoma incidence has been reduced and severity decreased following review of puncture occlusion methods and staff education program.
• Patient radiation and contrast exposure is being monitored to best practise standards by the cardiac department.

Admission & Discharge planning

Admission & Discharge planning has been enhanced through:

• Development of patient liaison role
• Pre-admission screening of patients
• Emergency department screening and early patient identification
• Development of relationships with onward care providers
• Revision of discharge documentation to meet the needs of onward providers.

Safe Practice and Environment

Food services are being evaluated to ensure appropriate range and quality of diets including:

• Revision of the menu to offer additional food choices
• Staff training in food handling standards and presentation
• Equipment review to ensure compliance to relevant food service and storage standards

Please contact the General Manager if you have any questions about the accreditation or quality improvement program.