Our amenities

Accommodation

Darwin Private Hospital offers a choice of private and shared rooms. Should you have private room cover, every effort will be made to accommodate your choice however there are times where this may not be possible. In the event a private room is not available at the time of your admission, you will be given the opportunity to move to a private room when one becomes available.

Each private room at Darwin Private is equipped with:

Refrigerator
Television
Ensuite bathroom
Individual telephone extension
Dining setting
View over one of our gardens

Shared rooms at Darwin Private have:

Shared ensuite facilities
Shared refrigerator
Individual televisions, including access to the Austar cable television network
Telephone extensions

A limited number of rooms in our maternity ward have a double bed or recliner chair to enable partners to stay overnight.

Air conditioning

All rooms are individually air conditioned to allow the temperature to be altered to your personal requirements.

The control panel is located on the wall near the bathroom door. Optimum temperature for these units is 24 degrees and is it is advisable to keep the thermostat set around this temperature.

Café

In addition to our patient food services Darwin Private operates the Gum Nut Café. Open to the public our café offers a fabulous range of hot and cold meals, snacks, coffee and cakes.

Hours of operation:

Monday to Friday 7.00am - 7.00pm

Self Service take away service:

Breakfast 7.00am to 9.00am
Lunch 11.30am to 2.00pm
Dinner 5.00pm to 7.00pm
An all day coffee and cake and snack menu is also offered.

Saturday 8.00am - 2.00pm

Coffee and cake and light snacks

Dry cleaning

Darwin Private Hospital operates a dry cleaning agency. This service has a 24-hour turn around for garments left prior to midday each week day. A list of charges can be obtained from the ground floor service desk.

Food services

A nutritionally balanced diet is essential in restoring and maintaining health.

Darwin Private’s catering service boasts the skills of three qualified chefs and an excellent support staff who will be happy to assist you in your daily meal choices and deliver your choice of tasty and carefully prepared meals.

If you have special dietary requirements please advise our guest services assistant when your menu is checked and collected each morning.

Meal delivery times have been chosen for minimum disruption to patient routines.

Breakfast from 7.30am
Lunch from 12 noon
Dinner from 5.30pm

Morning and afternoon tea is also served.

In certain circumstances visitors / relatives may purchase a meal. Should you wish to make use of this service please speak to a member of our staff who can provide a menu for you and details of costs.

Each ward has a pantry area with tea and coffee making facilities.

Gift shop

The Silver Grevillea Florist is open from 9.00am - 5.00pm weekdays and 9.00am - 12 noon on weekends. The shop supplies fresh floral arrangements, gifts, newspapers, magazines, sweets and drinks. Dial extension 6020.

Hospitality trolley

Darwin Private Hospital offers a limited range of incidental items via our hospitality trolley. This service is provided twice daily between 9.00am and 10.30am and again between 2.30pm and 4.00pm. You can purchase magazines, newspapers, soft drinks and phone cards from this service.

Housekeeping

Our housekeeping service prides itself on providing the best possible environment for you 24 hours per day.

Rooms are cleaned on a daily basis however we are happy to respect your wishes if you do not wish to be disturbed, although we would appreciate the opportunity to empty your waste bins and give your bathroom a wipe down at least once per day.

Should you have any specific requests, please contact our housekeeping services supervisor.

Interpreter

An interpreter service is available if required.

Pharmacy

A private pharmacy operates within Darwin Private Hospital from Monday to Friday between 9.00am and 5.00pm and on Saturday between 9.00am and 12 noon.

Our staff will be happy to assist if you require any personal items from the pharmacy during your inpatient stay. Such items will be charged to you directly by the pharmacy.

The pharmacist visits the wards on a daily basis to review patient medication needs. He / she is available for patient education when required. Please let your nursing staff know if you need to speak to the pharmacist or if you require an information sheet printout about your medication. Please ensure that you fully understand your medications prior to discharge.

Please ensure that any medication that you normally take at home is brought into hospital with you, as you will be charged by the pharmacy if you require extra prescriptions.

You will be responsible for the cost of any medications that have been provided by our pharmacy service that are for conditions not directly related to your reason for admission. You will be billed for these items on discharge.

Medication not presented in the prescribed container or packaging without identification cannot be administered by nursing staff. Webster packs and dosettes that have already been prepared cannot be used by our staff and alternative arrangements will have to be made. We apologise for any inconvenience that this causes, but have designed this policy to ensure your safety.

Patient medications are secured at all times in the medication compartment of your beside locker. This drawer is for medication only and it is recommended that it not be used for storing valuables. Only registered nurses have access to these locked drawers. It is their job to administer your medication. Please do not self-medicate, even if you are used to doing so at home, to avoid the inadvertent doubling-up of medications. Please ensure that your medications are safe from young visitors.

Public transport

A public bus stop is located to the right of the hospital entrance.

Security and safety

There is a range of measures that are taken at this facility for your security.

Entrances are locked each night at 10.30pm and remain locked until 6.30am. Anyone who wishes to enter the hospital after hours must speak to the Nursing Co-ordinator via the external intercom system who will monitor their access to the facility.

Duress alarms are available for staff use.

Security patrols are conducted each night and security officers check both the inside and outside of the facility.

Our staff receive education and training to ensure they are able to address emergency situations.

The hospital has fire detectors in all areas and staff are well trained to handle problems and evacuate patients if necessary. Staff have been trained in the use of evacuation harnesses and manual handling aids. These evacuations are practiced from time to time, as is the use of fire extinguishers and it is mandatory that staff attend these sessions. The fire and evacuation alarms and public address system are tested regularly. These tests can be loud and we ask for your understanding.

The facility is checked by the fire department to certify that it complies with regulations.

Smoking

Darwin Private Hospital encourages a smoke free environment, however we understand and respect an individual’s decision to smoke and so have a designated smoking area for patients on the first floor balcony. We ask that visitors refrain from smoking.

Taxis

A free taxi phone is located in the hospital foyer to the left the ATM.

Veterans

Darwin Private Hospital is very proud to acknowledge our veterans.

Please identify yourself and staff will inform our veteran’s liaison officer who is available to assist with any needs or enquiries.



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Healthscope Hospitals Medical Centres GP Clinics Skin Clinics Community Programs Human Pathology Advanced Pathology Veterinary Pathology Australia New Zealand Commercial Pathology Functional Pathology	Our amenities Accommodation Darwin Private Hospital offers a choice of private and shared rooms. Should you have private room cover, every effort will be made to accommodate your choice however there are times where this may not be possible. In the event a private room is not available at the time of your admission, you will be given the opportunity to move to a private room when one becomes available. Each private room at Darwin Private is equipped with: Refrigerator Television Ensuite bathroom Individual telephone extension Dining setting View over one of our gardens Shared rooms at Darwin Private have: Shared ensuite facilities Shared refrigerator Individual televisions, including access to the Austar cable television network Telephone extensions A limited number of rooms in our maternity ward have a double bed or recliner chair to enable partners to stay overnight. Air conditioning All rooms are individually air conditioned to allow the temperature to be altered to your personal requirements. The control panel is located on the wall near the bathroom door. Optimum temperature for these units is 24 degrees and is it is advisable to keep the thermostat set around this temperature. Café In addition to our patient food services Darwin Private operates the Gum Nut Café. Open to the public our café offers a fabulous range of hot and cold meals, snacks, coffee and cakes. Hours of operation: Monday to Friday 7.00am - 7.00pm Self Service take away service: Breakfast 7.00am to 9.00am Lunch 11.30am to 2.00pm Dinner 5.00pm to 7.00pm An all day coffee and cake and snack menu is also offered. Saturday 8.00am - 2.00pm Coffee and cake and light snacks Dry cleaning Darwin Private Hospital operates a dry cleaning agency. This service has a 24-hour turn around for garments left prior to midday each week day. A list of charges can be obtained from the ground floor service desk. Food services A nutritionally balanced diet is essential in restoring and maintaining health. Darwin Private’s catering service boasts the skills of three qualified chefs and an excellent support staff who will be happy to assist you in your daily meal choices and deliver your choice of tasty and carefully prepared meals. If you have special dietary requirements please advise our guest services assistant when your menu is checked and collected each morning. Meal delivery times have been chosen for minimum disruption to patient routines. Breakfast from 7.30am Lunch from 12 noon Dinner from 5.30pm Morning and afternoon tea is also served. In certain circumstances visitors / relatives may purchase a meal. Should you wish to make use of this service please speak to a member of our staff who can provide a menu for you and details of costs. Each ward has a pantry area with tea and coffee making facilities. Gift shop The Silver Grevillea Florist is open from 9.00am - 5.00pm weekdays and 9.00am - 12 noon on weekends. The shop supplies fresh floral arrangements, gifts, newspapers, magazines, sweets and drinks. Dial extension 6020. Hospitality trolley Darwin Private Hospital offers a limited range of incidental items via our hospitality trolley. This service is provided twice daily between 9.00am and 10.30am and again between 2.30pm and 4.00pm. You can purchase magazines, newspapers, soft drinks and phone cards from this service. Housekeeping Our housekeeping service prides itself on providing the best possible environment for you 24 hours per day. Rooms are cleaned on a daily basis however we are happy to respect your wishes if you do not wish to be disturbed, although we would appreciate the opportunity to empty your waste bins and give your bathroom a wipe down at least once per day. Should you have any specific requests, please contact our housekeeping services supervisor. Interpreter An interpreter service is available if required. Pharmacy A private pharmacy operates within Darwin Private Hospital from Monday to Friday between 9.00am and 5.00pm and on Saturday between 9.00am and 12 noon. Our staff will be happy to assist if you require any personal items from the pharmacy during your inpatient stay. Such items will be charged to you directly by the pharmacy. The pharmacist visits the wards on a daily basis to review patient medication needs. He / she is available for patient education when required. Please let your nursing staff know if you need to speak to the pharmacist or if you require an information sheet printout about your medication. Please ensure that you fully understand your medications prior to discharge. Please ensure that any medication that you normally take at home is brought into hospital with you, as you will be charged by the pharmacy if you require extra prescriptions. You will be responsible for the cost of any medications that have been provided by our pharmacy service that are for conditions not directly related to your reason for admission. You will be billed for these items on discharge. Medication not presented in the prescribed container or packaging without identification cannot be administered by nursing staff. Webster packs and dosettes that have already been prepared cannot be used by our staff and alternative arrangements will have to be made. We apologise for any inconvenience that this causes, but have designed this policy to ensure your safety. Patient medications are secured at all times in the medication compartment of your beside locker. This drawer is for medication only and it is recommended that it not be used for storing valuables. Only registered nurses have access to these locked drawers. It is their job to administer your medication. Please do not self-medicate, even if you are used to doing so at home, to avoid the inadvertent doubling-up of medications. Please ensure that your medications are safe from young visitors. Public transport A public bus stop is located to the right of the hospital entrance. Security and safety There is a range of measures that are taken at this facility for your security. Entrances are locked each night at 10.30pm and remain locked until 6.30am. Anyone who wishes to enter the hospital after hours must speak to the Nursing Co-ordinator via the external intercom system who will monitor their access to the facility. Duress alarms are available for staff use. Security patrols are conducted each night and security officers check both the inside and outside of the facility. Our staff receive education and training to ensure they are able to address emergency situations. The hospital has fire detectors in all areas and staff are well trained to handle problems and evacuate patients if necessary. Staff have been trained in the use of evacuation harnesses and manual handling aids. These evacuations are practiced from time to time, as is the use of fire extinguishers and it is mandatory that staff attend these sessions. The fire and evacuation alarms and public address system are tested regularly. These tests can be loud and we ask for your understanding. The facility is checked by the fire department to certify that it complies with regulations. Smoking Darwin Private Hospital encourages a smoke free environment, however we understand and respect an individual’s decision to smoke and so have a designated smoking area for patients on the first floor balcony. We ask that visitors refrain from smoking. Taxis A free taxi phone is located in the hospital foyer to the left the ATM. Veterans Darwin Private Hospital is very proud to acknowledge our veterans. Please identify yourself and staff will inform our veteran’s liaison officer who is available to assist with any needs or enquiries.
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